• Orders are processed within 1–5 business days after payment.
• Shipping times may vary:
  Free Shipping: 8–22 business days (limited tracking).
• Delivery may be affected by customs, location, or local postal services

We accept refund or replacement requests under these conditions:

• Defective or damaged items
• Incorrect item sent
• Missing order (not received within 45 days of shipment)

Important:

• Buyer’s remorse (change of mind, wrong color/size) is not eligible for returns.
• Returns must be requested within 30 days and in original condition.
• Most items do not need to be physically returned due to international shipping costs.

How to request a refund or replacement:

• Email thepiggydepot@gmail.com with your order number and photos/videos of the issue.
• Refunds are issued to the original payment method within 5–10 business days.
• Replacements are shipped directly from our supplier.

• Orders can only be cancelled within 24 hours of purchase.
• After 24 hours, your order may already be processing and cannot be changed.

• We accept payments securely through PayPal, which allows you to pay using PayPal accounts, major credit cards, or debit cards.
• PayPal ensures your payment information is protected and encrypted, giving you a safe and reliable checkout experience.

• Yes! Our piggy banks are designed for kids and adults, making saving fun for everyone.
• Most are made of durable plastic, while some electric models are sturdier and ideal for older children or adults.
• Not recommended for very young children due to small parts or electronic components.